reviews

At Hotel Casa Mexicana Cozumel, we are dedicated to providing the ultimate in personalized service to each and every guest. While we’re proud of the awards and recognition we’ve earned from travel publications, we take even greater pride in what past guests have to say about their experience with us.

Please read the hotel reviews below to learn more.

  • Always excellent

    I travel a lot to Cozumel and this is, in the middle, my favorite hotel. Rooms always clean, plenty of towels, very nice view of the city and in some rooms of the Sea .. Air conditioning always pulling and cold

    Gustavo M
  • Excellent Location

    Upon arrival check-in is very fast staff are very attentive and helpful. Our room is so clean it is what we expected. Location is perfect so close to everything shopping,dining and exploring and the area very

    Nida P
  • I Love Casa Mexicana

    Best Location, Experienced Staff, SUPER Breakfast Buffet, Charming Bar and Pool area., ice cold AC and decent satellite English language tv. I would love to see US CNN and MSNBC added. Over-all you cannot go

    Richard D
  • Spotless

    Wonderful staff and clean property. This was the seventh time we have stayed at the Casa Mexicana.Highly recommended, close to town and diving. Staff have worked here for years and morale seems very high.

    Panda36 Sault SteMarie
  • Nice Experience

    I thought this hotel was for the most part fabulous. From the moment I checked in the staff was great… room was great with an incredibly comfortable bed.  I had a 5th floor ocean view which was a fabulous thing

     

    FloweGirlCo
  • Great in-town location. Very Clean, great service

    I've stayed at Casa Mexicana Cozumel a couple of times and this property in a word, "Outstanding".

    BobInATL37
  • A great hotel and stay

    … located in town and directly across the street from the sea front. It is the employees that really make the stay at Casa Mexicana wonderful, especially Jamie, Santa, Vincent, Jimmy and Rosa.

    Joby01
  • Excellent Stay and Very Safe

    We loved our stay in August 2015…  Overall we were incredibly pleased with the service, cleanliness, safety, value, and location. You just can't beat it.

    Donna B
  • Great breakfast for the price

    We stayed at one of there sister hotels the suites colonial… you also get a discount at the restaurant Palmeras. These cute little hotels are all in town in a very trendy area!

    Christine K Dec 22, 2015
  • Great hotel near downtown Cozumel

    Our rooms were spacious, clean, and the beds were comfortable. The staff were very helpful, even giving us a box lunch when we missed breakfast to go for an early morning scuba dive. 

    Montana Rustler Oct 23, 2015
  • The Only Place to Stay

    …Casa Mexicana where everything was great. They absolutely will always be my hotel in Cozumel.

    Phmusic Nov 25, 2015
  • Always excellent

    I travel a lot to Cozumel and this is, in the middle, my favorite hotel. Rooms always clean, plenty of towels, very nice view of the city and in some rooms of the Sea .. Air conditioning always pulling and cold .. Very important .. The breakfast buffet is very good, varied and always fresh. Really super recomendable !!

    Gustavo M
  • Excellent Location

    Upon arrival check-in is very fast staff are very attentive and helpful. Our room is so clean it is what we expected. Location is perfect so close to everything shopping,dining and exploring and the area very close to the park too and just love to see diverse people hanging around. Loved the ocean view by the pool although the pool was a little bit small. Breakfast was very good so much to choose. No need to take a taxi to go in the ferry dock is walking distance. I would highly recommend this hotel and for sure I will be back and stay.

    Nida P, Carson, California
  • I Love Casa Mexicana

    Best Location, Experienced Staff, SUPER Breakfast Buffet, Charming Bar and Pool area., ice cold AC and decent satellite English language tv. I would love to see US CNN and MSNBC added. Over-all you cannot go wrong with Casa Mexicana. Price is right, as well..... YOU are right in the heart of historic fun filled San Miguel, Cozumel MEXICO!

    Richard D, Sunrise, Florida
  • Spotless

    Wonderful staff and clean property. This was the seventh time we have stayed at the Casa Mexicana.Highly recommended, close to town and diving. Staff have worked here for years and morale seems very high.

    Panda36 Sault SteMarie
  • Nice Experience

    I thought this hotel was for the most part fabulous. From the moment I checked in the staff was great… room was great with an incredibly comfortable bed.  I had a 5th floor ocean view which was a fabulous thing to wake up to every morning.

     

    FloweGirlCo, Denver, Colorado, USA
  • Great in-town location. Very Clean, great service

    I've stayed at Casa Mexicana Cozumel a couple of times and this property in a word, "Outstanding".

    BobInATL37, Atlanta, Georgia, USA
  • A great hotel and stay

    … located in town and directly across the street from the sea front. It is the employees that really make the stay at Casa Mexicana wonderful, especially Jamie, Santa, Vincent, Jimmy and Rosa.

    Joby01, USA
  • Excellent Stay and Very Safe

    We loved our stay in August 2015…  Overall we were incredibly pleased with the service, cleanliness, safety, value, and location. You just can't beat it.

    Donna B, Texas, USA
  • Great breakfast for the price

    We stayed at one of there sister hotels the suites colonial… you also get a discount at the restaurant Palmeras. These cute little hotels are all in town in a very trendy area!

    Christine K Dec 22, 2015
  • Great hotel near downtown Cozumel

    Our rooms were spacious, clean, and the beds were comfortable. The staff were very helpful, even giving us a box lunch when we missed breakfast to go for an early morning scuba dive. 

    Montana Rustler, Logan, Utah, USA Oct 23, 2015
  • The Only Place to Stay

    …Casa Mexicana where everything was great. They absolutely will always be my hotel in Cozumel.

    Phmusic, Fort Worth, Texas, USA Nov 25, 2015